Engagement Process

Sophisticated-simple approach towards modern-day technological consulting:


Each engagement is measured, defined, managed and monitored using standardized guidelines and principles and a proprietary blend of best practices and tools. Allowing transparency and open communications between all key parties involved.


Determination of the Nature and Scope


  • Universal understanding of “What”, “Why” and “How”
  • Understanding of the business environment
  • Ensuring that all necessary aspects are incorporated
  • Identifying potential deficiencies and recommending solutions

Discovery, Planning and Design


The most critical stage of a project. To fully understand the needs of the client and the scope of the project before moving forward to subsequent phases.


  • Discovery & Planning
  • Design
  • Client Review




  • Development
  • Unit Testing
  • Review/UAT
  • Finalization



Execution, Testing, Review and Finalization

Developing the product to the client’s specifications:

Implementation of Backlogged Enhancements


Once all critical path deliverables have completed production, DSI and the client will coordinate the prioritization and implementation of any backlogged enhancements, add-ons, extensions, etc.



Newly implemented components will adhere to all aforementioned Phases (where deemed relevant).

During the support and maintenance phase, DSI will assign a Senior Engagement Manager to serve as the client's single point of contact. Recurring status meetings will be held to review resource consumption, priorities, work items and blockers.


Warranty and Maintenance

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